The Fine Print.

If you cannot make a scheduled appointment, please cancel or reschedule at least 24 hours in advance.

You agree to pay the total session price if you give less than 24 hours notice and the appointment slot cannot be filled, or if you fail to arrive without notice.

Inform us immediately if you develop a contagious illness within 24 hours of your session or have a sudden unplanned health or personal emergency. If your therapist cannot fill the vacancy, the session fee applies unless an exception is granted at the discretion of Southwest Stretch & Massage.

All new clients receive a complimentary 15-minute introduction to review their needs and determine if Southwest Stretch & Massage is the right fit.

Prepayment for the initial session is required. In-home initial sessions also require pre-payment.

We accept cash, credit card, and check. Cash apps such as Venmo and Zelle are not accepted for session payment at this time.

Gratuity is always appreciated. We accept cash and Venmo for tips.

• 10% discount to military veterans, police, and firefighters
• 10% discount to full-time students
• $10 off your birthday week
• $10 off for leaving a review on Google

Sessions are 90 minutes but plan to be present for up to 2 hours. Shorter and longer appointments are available upon request and if determined to be an appropriate option.

You are responsible for your appointment until you hear back from a staff member confirming they received your email or phone call requesting cancellation or rescheduling.